Do you have a question about your coop@home purchase? Then contact our Customer Service by e-mail at firstname.lastname@example.org or by phone on 0848 847 848. Our Customer Service team speaks German, French, Italian and English. We will be happy to help.
So that we can deal with your query as swiftly as possible, if possible please provide your customer number and the relevant order number, which can be found at MyCoop/My orders.
Answers to frequently asked questions can also be found under "FAQs".
Customer Service opening hours
Monday to Friday, 8 a.m. to 6 p.m.
Saturday 9 a.m. to 1 p.m.
0848 847 848